Understanding the customer lifecycle in a digital world is particulary difficult because of the many touchpoints and the way customers validate and influence each other. We developed the Customer Extension Lifecycle - a 360-degree customer view - to help brands to understand the dynamics of the customer journey and successfully execute a customer-centric growth strategy. We recently announced the official name of the framework: Customer Dynamics 360®
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We love to organize children& books using front-facing shelves. It makes for easy recognition for kids, plus the book covers become a design element themselves. But there is one drawback to this method.