Experience Design / Customer Touchpoints

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Designing with Customer Journey Mapping by DesignThinkers Group
The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com
Design
car park in Sydney’s Darling Point decked out in a colorful geometric mural by Craig Redman and Karl Maier
+ RE:BRANDING TORONTO HIGHSCHOOLS - Yana Stepchenko
+ RE:BRANDING TORONTO HIGHSCHOOLS by Yana Stepchenko, via Behance #office #branding #walls #decor #graphics
the world’s largest independent design consultancy
Environmental graphics - Pentagram for GlaxoSmithKline
the world’s largest independent design consultancy
Pentagram's GlaxoSmithKline US Headquarters
De vijf soorten online shoppers - Emerce
De vijf soorten online shoppers - Emerce
Consumer Focus and the Customer Engagement Framework
Consumer Focus and the Customer Engagement Framework | Dr. Joseph Somerhalder