Donna
Meer ideeën van Donna
snelle respons op social

snelle respons op social

Here's a great customer journey map template to help customer success folks document, visualize and evaluate how they interact with customers. Here is a link t…

Here's a great customer journey map template to help customer success folks document, visualize and evaluate how they interact with customers. Here is a link t…

What You Should Know about Your Customers

What You Should Know about Your Customers

Infographic: How long are customers willing to wait on hold

Infographic: How long are customers willing to wait on hold

ROI of Customer Experience (Infographic) | Customer Experience Matters®

ROI of Customer Experience (Infographic) | Customer Experience Matters®

Customer Experience Statistics You Should Know [Infographic]; Discovered and categorized by Virtual Observer, the contact center's secret customer engagment weapon - http://www.csiworld.com

Customer Experience Statistics You Should Know [Infographic]; Discovered and categorized by Virtual Observer, the contact center's secret customer engagment weapon - http://www.csiworld.com

Social Media Hashtags What They Are and 5 Reasons You Should Use Them

Social Media Hashtags What They Are and 5 Reasons You Should Use Them

Sick of having your emails ignored? Here's how to get noticed and get results backed by science and data.

Sick of having your emails ignored? Here's how to get noticed and get results backed by science and data.

New #infographic from #TopNetSEO about how to Organize #Sales Process In Only 10 Steps

New #infographic from #TopNetSEO about how to Organize #Sales Process In Only 10 Steps

Infografía en inglés que muestra la evolución del Social CRM

Infografía en inglés que muestra la evolución del Social CRM