Emma Schipper
More ideas from Emma
60-seconds-on-social-media-infographic

What Happens Every 60 Seconds In Social Media? [INFOGRAPHIC] Jumpstart Marketing Consultancy has put this infographic together and tries to be as accurate as possible as to what really goes on in Social media every 60 seconds

Design Thinking

Notes taken during “Design & Thinking” Berlin screening. I have especially enjoyed the presentation by Claudia Brückner, Newthinking and the “Interactive Session” by Service Design Berlin (Olga Scupin, Katrin Dribbisch, Martin Jordan, Manuel.

Proto Personas for Car Care App by Athena Petropoulos, via Behance

These are three proto personas for Car Care, a mobile/tablet app. The app allows users to easily and seamlessly manage their vehicles.CAR CARE APP DESCRIPTION:When was the last time you got a tune up?

Experience Maps are a well known and useful UX tool, but the truth is that when it’s time to get one’s hands dirty aren’t easy to solve.

Story board - Experience Maps are a well known and useful UX tool, but the truth is that when it’s time to get one’s hands dirty aren’t easy to solve.

Breng je klantreis in kaart - een mooi stappenplan, neem er wel de tijd voor!

In the previous text I described how to create a Customer Journey Map in few easy steps. Today I’d like to present some examples of inspiring maps which differ in …

customer experience journey mapping - Google Search

Describe Your Customer Service Experience How To Make Your Customer Service More Personal And Why You Want To, Collection Of Job Interview Questions And The Answers, How To Write A Customer Service Job Description That Attracts Top,