Jeroen Elstgeest

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Holland  ·  Less hassle through design
Jeroen Elstgeest
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Service Blueprint UX Mapping Cheat Sheet Service blueprints are counterparts to customer journey maps, focused on the employees.

Uber - User Experience Design Portfolio of Simon Pan

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BI_graphics_11 psychological tricks to get people to do what you want

While it’s it not always important to get what you want, it sure feels good sometimes. This handy cheat sheet explains 11 different ways you can influence others to give yourself a win every once in a while.

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