Soak the softner dispenser in warm water. While empty put washing machine through a hot tempurature full cycle. Add a good splash of vinegar (1 cup) as it fills. As it is filling up use the water and a sponge to wipe: Top of the washer Lid Outside body Underneath of the lid Rim of the washing machine Top of the spinner All nooks and cranny’s you can find dirt and dust build up. Clean and rinse softner dispenser. If build up does not dissappear use a