10 things Your Customers Wish You Knew

10 Things Customer Service Needs to Know About Customers [Infographic] image customer loyalty know the customer

Iedere student heeft zijn eigen perspectief en mening. Hou rekening met verschillende meningen. #perspective #unique

Translation: The fairytale of Red Riding Hood is different when told by the woolf.

Why is My Brand Losing Social Media Followers? #socialmedia #socialmediamarketing #marketing #digitalmarketing

Why is My Brand Losing Social Media Followers?

Why is My Brand Losing Social Media Followers? #socialmedia #socialmediamarketing #marketing #digitalmarketing

6 Secrets To Turn An Angry Customer Into A Loyal One

In our first post 'real time customer intelligence, right here, right now?' we raised the idea that some savvy marketers have been getting the right message to the right person at the right time for years – we call them ‘Shopkeepers’.

Hey Brands – If You Don’t Provide Social Media Customer Service, Someone Else Will do it For You | Social Media Today

Hey Brands – If You Don’t Provide Social Media Customer Service, Someone Else Will do it For You

Passie als voorwaarde voor een conversatiewaardige klantenervaring.

Passie als voorwaarde voor een conversatiewaardige klantenervaring.

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I saw this photo and had a good laugh. I have two comments about design versus user experience: No product is ever complete. All products require maintenance, adaptation, and betterment in order to stay relevant.

Customer Experience Desk

Replace Customer Service Departments with Customer Experience Teams. Customer Service will always be playing catch up in an ever-expanding digital footprint

Onderzoek klantentevredenheid dienstverlening Sociale Zaken

Onderzoek klantentevredenheid dienstverlening Sociale Zaken

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