Menno Van de Laarschot

Menno Van de Laarschot

Menno Van de Laarschot
Meer ideeën van Menno
27 ways to motivate students

27 ways to motivate students

Les infographies du web, dîtes Organigramme !

Les infographies du web, dîtes Organigramme !

Emmanuelle Leneuf⚡️ on Twitter: "[#MustRead] Le futur de l'#ExpérienceClient sera proactif by @gregfromparis https://t.co/IoUknJ6zjk #CX #FlashTweet https://t.co/iSLzdED34Q"

Emmanuelle Leneuf⚡️ on Twitter: "[#MustRead] Le futur de l'#ExpérienceClient sera proactif by @gregfromparis https://t.co/IoUknJ6zjk #CX #FlashTweet https://t.co/iSLzdED34Q"

User Experience Journey Map (version 2)

User Experience Journey Map (version 2)

The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com

The Customer Journey Mapping methodology will help businesses in the service industry unleash collaborative creativity and come up with innovative new service concepts. DesignThinkers Group is a community organisation with creative multidisciplinary teams in 12 countries. We train, develop and facilitate creative multidisciplinary teams and communities to drive positive change. www.designthinkersgroup.com

Cognitive Psychology: The Cognitive Revolution

Cognitive Psychology: The Cognitive Revolution

UX Research Methods & Process

UX Research Methods & Process

Successful journey maps need to be focused on a clear business goal, well communicated in the organization, and truthful to user needs.

Successful journey maps need to be focused on a clear business goal, well communicated in the organization, and truthful to user needs.

Conjointly Using Systems Thinking and Design Thinking.

Conjointly Using Systems Thinking and Design Thinking.