UX Research & Design for Grocery Shopping and Delivery service: Business Goals, Context of Use, Competitive Analysis, Usability Analysis, Heuristics, Card Sorting, Information Architecture, User Flows, Product UI Requirements, Wireframes, User Journey.. If you like UX, design, or design thinking, check out theuxblog.com. The UX Blog podcast is also available on iTunes.
A Step-by-Step Guide to Creating Effective User Journey Maps
In a world where you can reach your customers in so many different ways, how can you ensure consistently high levels of user experience across all of those channels? That’s a really daunting task.
Experience Map/Timeline designed by Studio Malt. Connect with them on Dribbble; the global community for designers and creative professionals.
The Importance of Data Visualization
Data visualization is the method of consolidating data into one collective, illustrative graphic. As we progress further into being an information society, data visualization is becoming increasingly valuable.
Suncorp Insurance – Customer journey graphic
This was a difficult concept to illustrate well. The client had been shown some previous concepts for this process chart (that were fabulous) but still wanted more. He quite liked the racetrack circular motion thing, but then the project sank without trac…
Design Thinking 101: Customer Journey Mapping
This is "Design Thinking 101: Customer Journey Mapping" by Peer Insight on Vimeo, the home for high quality videos and the people who love them.